Help with rats, mice, wasps and insects · Enfield and Barnet
Rats, mice, wasps, bed bugs and insects in homes across Enfield and Barnet
An independent enquiry service for households from Enfield Lock to Edgware. Describe what you have seen or heard and, if you agree, we pass it to a local pest controller who takes on work in your postcode, if one does.
- Rodents, wasp nests, bed bugs, fleas, ants, cockroaches and moths
- Passed to a single local pest controller, and only where one covers you
- Free to send, with nothing agreed until you speak to them
This is an enquiry service, not an emergency line. If anyone has a serious reaction to a sting or bite, call 999.
Findings
What can we help with?
Rats and mice
Scratching in the loft, droppings behind the kitchen units or something gnawing at night. Describe what you have found and, with your consent, we pass it to a local pest controller who covers your postcode, if one does.
About rats and miceWasp nests
A stream of wasps going in and out of a hole in the soffit, an airbrick or the shed roof usually means a nest. Say where it is and, with your consent, we pass it to a local pest controller covering your postcode, if there is one.
About wasp nestsBed bugs and fleas
Bites in a line on your arms or legs, specks on the sheets or a pet that will not stop scratching. Describe it and, if you agree, we pass it to a local pest controller who covers your postcode, if one does.
About bed bugs and fleasAnts, cockroaches and moths
A trail of ants across the kitchen floor, something scuttling behind the cooker at night or holes in a favourite jumper. Describe what you have seen and, with consent, it goes to a local pest controller covering your postcode, if there is one.
About ants, cockroaches and moths
Before anyone visits
A few things worth doing now
Finding signs of pests is unsettling. None of this needs any equipment, and it makes the first visit more useful.
Leave a wasp nest alone
Do not block the entrance, spray it or poke it. Keep the window nearest to it closed and keep children and pets away from that part of the garden until it has been dealt with.
Keep food out of reach
Store food in sealed containers, clear up crumbs and spills, and keep bin lids closed. Pet food left out overnight is worth putting away too.
Make a note of what you see
Where you found droppings, damage or insects, what time of day you hear noises, and whether it is happening in one room or several. A photo on your phone is useful.
How it works
Three steps, one pest controller
Tell us what you have found
Say what you have seen, heard or been bitten by, where in the home it is happening and for how long, plus your postcode and a phone number you answer.
We look for someone who covers you
If a pest controller takes on work in your postcode and you have ticked the consent box, your enquiry goes to that one person. If nobody does, we tell you and share nothing.
Agree the treatment with them directly
The pest controller gets in touch to ask about the problem and discuss an inspection or treatment. What is done, when, and at what cost is settled between you.
Before you enquire
Useful to have to hand
None of this is needed to send an enquiry, but it helps the pest controller understand the problem sooner.
- What you have seen or heard
Droppings, gnaw marks, smears along skirting, a nest, bites, or noises in the loft, walls or under the floor, and when you first noticed it.
- Where in the home
Which rooms, the loft, the garage or garden, and whether it is near the kitchen, bins, a flat roof or any pipework.
- Who lives there
Children, pets, anyone pregnant or with a health condition, and anyone who is allergic to stings. It affects what a pest controller can use and where.
- Anything already tried
Any traps, powders or sprays you have put down, and where. Say so even if they did not work; it changes what can be used next.
- Whether you rent
If you rent, your landlord or letting agent may need to arrange or agree to treatment, so it helps to know who to contact.
Areas · Enfield and Barnet
Areas covered
- EnfieldPostcode districts EN1EN2EN3
- EdmontonPostcode districts N9N18
- Southgate and Winchmore HillPostcode districts N14N21
- BarnetPostcode districts EN4EN5
- FinchleyPostcode districts N2N3N12
- EdgwarePostcode districts HA8
Not listed? Send your enquiry anyway. We only pass it to a pest controller who covers your postcode, if there is one. More about the areas we cover.
Questions
Before you enquire
What is Enfield and Barnet Pest Control?
An independent enquiry service for homes across the two boroughs. We do not treat pests ourselves and nobody from us visits. With your consent, your enquiry goes to one local pest controller who takes on work in your postcode, where there is one.
What if nobody covers my postcode?
We tell you, and your details are not passed to anyone. You are then free to look elsewhere, including your council's website, which will say whether it offers a pest service.
Should I report rats to the council?
Under the Prevention of Damage by Pests Act 1949, an occupier must tell the council about a substantial infestation of rats or mice. Councils differ in what they do about it: some run a treatment service, some charge for one and some offer none, so check your council's website.
Is it a wasp nest or honey bees?
Honey bees are not treated as pests. If you have a swarm, contact a local beekeeper or the British Beekeepers Association, which keeps a list of swarm collectors. Wasps and hornets are a matter for a pest controller.
Do bed bugs mean my home is dirty?
No. Bed bugs are not a sign of dirt. They travel in luggage, second-hand furniture and clothing and can turn up in any home, however clean it is. The sooner they are dealt with, the smaller the job.
Does sending an enquiry cost anything?
No, and it commits you to nothing. Any price for an inspection or treatment is agreed between you and the pest controller.